These Program Terms and Conditions ("Agreement") form a legally binding agreement between the participant ("you") and Sheran Star Enterprises Pty Ltd, ABN 97 641 999 813 ("SSE"), trading as Eesha Patel. By enrolling in any Course, Program, Event, or digital offering provided by SSE, you acknowledge and agree to be bound by the terms outlined below.

1. Cancellation of Enrolment

You may cancel your enrollment within forty-eight (48) hours of completing registration. In such cases, SSE will cancel your enrolment and refund the total amount paid, less a non-refundable administrative fee of $25 USD. All cancellation requests must be submitted in writing to [email protected]. Please allow up to ten (10) business days for the refund to be processed following approval.

After the cooling-off period of 48 hours, no cancellations or refunds are permitted. If any component of your Program has been accessed or used, including coaching sessions, courses, products, or bonuses, the full value of the component will be deducted from any refund amount where applicable.

For programs billed on a monthly subscription basis, cancellations must be submitted in writing at least five (5) business days prior to the next billing date. No refunds or pro-rata refunds will be issued for subscriptions cancelled after that period.

2. Rescheduling and Program Access

You may reschedule short workshops, five-day events, and one-to-one appointments at no charge provided that written notice is given at least twenty-four (24) hours in advance. If less than twenty-four (24) hours’ notice is provided, the appointment or event is forfeited and must be rebooked at full cost.

For longer workshops, retreats, or extended programs, written notice of at least thirty (30) days is required to reschedule at no additional charge. If less than thirty (30) days’ notice is provided, a late transfer fee of $250 USD will apply. If you do not attend an event for which you are enrolled and fail to provide written notice, the full cost of the event is forfeited, and no credit or refund will be granted.

All Programs must be completed within twelve (12) months of the original enrolment date. Digital Programs and bonus materials are guaranteed to be accessible for twelve (12) months from the date of purchase. Extensions beyond this period are not guaranteed and may be granted only at the sole discretion of SSE.

In the event of serious illness or emergency, you may request a one-time Program Hold of up to one (1) month during the Program term. All Hold requests must be submitted in writing along with supporting documentation. SSE retains sole discretion to approve or deny such requests. During the Hold period, access to Program content is paused, and all payments remain due. The Program will automatically resume after one (1) month unless SSE is notified otherwise.

SSE reserves the right to make changes to Program content, session times, dates, locations, speakers, and delivery formats at any time. Notification will be provided for any such changes, and in these instances, no refunds will be issued. However, associated cancellation or rescheduling fees may be waived at SSE’s discretion.

3. Payments

All fees for Programs, Events, and Appointments are charged and payable in United States Dollars (USD). Currency conversion charges and international payment fees are the sole responsibility of the participant.

Full payment or completion of the agreed payment plan is required to access or participate in any component of the Program, including Events or Appointments. For multi-part Programs or certifications, payments must be kept up to date. Failure to comply may result in the suspension of access to future sessions or Program content until the account is brought current.

Payment plans will be established via credit card or direct debit and processed automatically according to the scheduled dates. In cases of failed or declined transactions, SSE will attempt to process the payment for three (3) consecutive days. If unsuccessful, an additional processing fee of $25 USD will apply. Any request to update or modify payment information must be submitted in writing at least three (3) business days prior to the next scheduled debit. SSE accepts no liability for failed payments resulting from inadequate notification or outdated payment methods.

Participants who complete full payment within thirty (30) days of enrolment may be eligible for a pay-in-full discount. If the payment is not received within this period, the full standard pricing will apply.

4. Legal Provisions and Program Conduct

SSE and its directors, agents, and facilitators do not act in the capacity of licensed legal, medical, financial, or psychological professionals. All content provided through Programs is intended for informational and educational purposes only and should not be construed as professional advice. Participants are encouraged to seek appropriate professional guidance as needed. By participating, you release SSE and its representatives from any liability associated with the use or application of the information provided.

Confidentiality is required of all participants. SSE respects the privacy of its participants and maintains the confidentiality of all personal and proprietary information shared during the course of a Program. Participants are expected to respect the confidentiality of fellow attendees and must not disclose any private or sensitive information shared within the Program environment.

All intellectual property provided by SSE, including written materials, video content, digital files, and program bonuses, is protected under applicable copyright and intellectual property laws. These materials may not be reproduced, shared, or distributed in any form without express written permission from SSE.

Participants agree not to make any oral or written statements, either publicly or privately, that may be considered defamatory, disparaging, or damaging to the reputation of SSE, its Programs, its staff, or fellow participants. This agreement is binding in perpetuity.

SSE provides reasonable technical support for its Programs; however, it is not responsible for interruptions caused by third-party platform outages, user hardware or software incompatibility, or access issues beyond SSE’s control. Refunds will not be issued for technical issues not caused directly by SSE.

SSE reserves the right to remove any participant from a Program or community for conduct deemed disruptive, harmful, or misaligned with the supportive environment SSE maintains. This includes, but is not limited to, creating unauthorized private groups or chats involving other students, posting disparaging remarks on social media or in community spaces, or interfering with the learning experience of others. Removal for such violations is at the sole discretion of SSE and does not entitle the participant to a refund.

5. Website Terms of Use

Legal Provisions, Disclaimers, and Website Terms

SSE, including all entities operating under or in association with Eesha Patel, including eeshapatel.com and any of its related course sites, event pages, or subsites, does not operate in the capacity of licensed legal, medical, financial, or psychological professionals. All content provided in its Programs, services, websites, and online platforms is for general educational and informational purposes only. No aspect of any program or website should be interpreted as legal, financial, tax, health, or psychological advice.

All materials, strategies, and information are presented without warranty regarding outcomes. SSE makes no guarantees regarding earnings, success, or results from the application of the material provided. Any testimonials or references to financial figures are illustrative only and do not represent typical or guaranteed outcomes. You are solely responsible for your decisions and actions, and by participating, you agree not to hold SSE liable for your results or interpretations of the content.

All intellectual property, including names, content, training materials, artwork, branding, and curriculum across all SSE websites and programs, remains the exclusive property of SSE and/or Eesha Patel. No content may be copied, redistributed, modified, or reproduced in any form without prior written permission.

All materials, strategies, and information are presented without warranty regarding outcomes. SSE makes no guarantees regarding earnings, success, or results from the application of the material provided. Any testimonials or references to financial figures are illustrative only and do not represent typical or guaranteed outcomes. You are solely responsible for your decisions and actions, and by participating, you agree not to hold SSE liable for your results or interpretations of the content.

Website and digital platform usage may be subject to disruptions due to technical errors, compatibility issues, or failures on third-party platforms. SSE endeavors to maintain a functional digital presence but disclaims any liability for site outages, data loss, or technical problems affecting access. SSE will not issue refunds for such occurrences.

All intellectual property, including names, content, training materials, artwork, branding, and curriculum across all SSE websites and programs, remains the exclusive property of SSE and/or Eesha Patel. No content may be copied, redistributed, modified, or reproduced in any form without prior written permission.

Use of SSE’s websites, including any associated pages operated under the Eesha Patel brand, is governed by these Terms and Conditions, in addition to the Privacy Policy and any additional linked terms found on the websites. SSE makes reasonable efforts to maintain accurate and up-to-date information, but does not warrant the completeness or reliability of any website content. SSE is not liable for technical errors, access disruptions, or losses resulting from website usage.

Where required by law, SSE limits liability to the resupply of goods or services or the payment of equivalent value. Intellectual property displayed on SSE websites, including names, logos, and written content, is protected by copyright and may not be reused without permission.

6. Jurisdiction

This Agreement is governed by the laws of Western Australia. Any disputes arising under these terms shall be resolved in the courts of Western Australia. Should any portion of this Agreement be found unenforceable, the remainder will continue in full force.

For inquiries regarding these Terms and Conditions, please contact SSE at [email protected].